Our Role as Insurance Broker and Consultant
Our role as Insurance Broker
Our role as “insurance broker” is one of continuous advice, support and follow-up in every aspect of your company’s relationship with insurers. This may involve one or several insurance contracts.
As insurance broker exclusively dedicated to International Employee Benefits, we make sure that our insurance proposals (whether related to Life, Disability, Healthcare or Pension) are the result of a complete assessment of your company’s needs and requirements, and that consequently the insurance contract to be signed between your company and an insurance company, fully and accurately reflects your objectives and intentions as international employer.
As broker we work with different insurance companies, as their contractual terms and conditions can differ significantly. It is our experience that insurances contracts covering International Employee Benefits are generally tailor-made. It is therefore our responsibility that the contract wording does not provide any room for interpretation regarding the insurer’s and subscriber’s obligations.
Regarding “Employee Benefits” it is worth noting that group policies for domestic market purposes tend to be more regulated than international group policies. The contract wording of your international group policies is therefore of paramount importance.
About the broker’s mandate and its termination
Our Renumeration as Broker
It is worth remembering that it is your company as subscriber which appoints the broker (and not the insurer), to benefit from his expertise and independent advice in specific insurance related risks.
The appointment or mandate of an insurance broker is an oral or formal agreement between subscriber and broker, which can be terminated at all times at the subscriber’s total discretion.
In such case, the subscriber notifies the insurer about the termination of the broker’s mandate, effective immediately or at the next renewal, and specifies whether he intends to appoint a new broker.
A terminated broker’s mandate does not entitle the broker to any financial compensation, nor from the insurer, nor from the subscriber.
Regarding Life / Disability / Healthcare group contracts: our broker commission is always included in the invoiced premium by the insurer, with a minimum of 2,50% and a maximum of 10%, depending on the group size.
Regarding Pension group schemes: we always formally waive our commission rights, to avoid any negative impact on the yearly return of such long-term benefit.
Our role as “insurance consultant” involves our specific and isolated intervention.
This possibility arises with potentially new clients who did not appoint us yet as their broker, but who are requiring an expert and independent second opinion regarding International Group Benefits in particular circumstances, such as:
when facing an unexpected, urgent and serious insurance situation
when longstanding insurance contracts have not been reviewed since their inception
when renewal conditions imply significant changes in cover or pricing
when motivated by precautionary or good governance reasons.
Our Role as Insurance Consultant
Our Renumeration as Consultant
Any consultancy request will be the object of consequent discussions.
In case a consultancy fee applies, a consultancy agreement is to be formally approved.
No consultancy fee will apply to requests involving a serious and unexpected insurance situation.
Our Values
Our value nr. 1 is to act at all times in the best interests of the company which appointed us as broker, or which required our advice as consultant.
Our Value nr. 1
We hope that this website clearly demonstrates our transparent way of working towards employers.
But also towards insurers we always transmit objectively and fully all information which might impact their assessment of a risk or a claim.
This is the only possible professional approach which will serve your subscriber’s interests, when yearly renewals or other contractual modifications are to be negotiated.
Our Value nr. 2
Our value nr. 2 is about transparency towards you as employer and towards insurers.